Japanese Pharmacy Phrases You Actually Need at the Counter

A short survival vocabulary for the pharmacy counter: prescriptions, dispensing pharmacies, generics, allergies, and symptom words.

Last reviewed: 24 July 2026Verify specifics with official sourcesWritten for international residents & visitors

You're standing at a Japanese pharmacy counter holding a slip of paper you can't fully read, and the Japanese you already know - konnichiwa, arigatou - won't get a refill request or an allergy warning across. You don't need fluency for this. Pharmacies run on a small, repeatable set of terms, and a short list of Japanese pharmacy phrases - shohosen, chozai yakkyoku, a handful of symptom words - covers most counter interactions. Below is that vocabulary: kanji, romaji, and meaning, plus how to ask for a generic and state an allergy.

The short answer

The core Japanese pharmacy phrases you actually need

The essential Japanese pharmacy phrases are few: 処方箋 (shohosen) is your prescription, 調剤薬局 (chozai yakkyoku) is the dispensing pharmacy that fills it, and お薬手帳 (okusuri techo) is the medication notebook a pharmacist logs it in. To ask for a generic, say jenerikku wa arimasu ka (ジェネリックはありますか), "is there a generic?" To state an allergy, name the substance and add arerugii ga arimasu (アレルギーがあります), "I have an allergy to ___." Pair these with the symptom words below and you can get through a routine pharmacy visit without needing fluent Japanese.

The words worth memorizing

Kanji, romaji, and meaning for the terms that come up every visit

Start with the Japanese for prescription and the small set of words orbiting it - what you'll see on signage, and what the person behind the counter is actually called.

JapaneseRomajiMeaning
処方箋shohosenPrescription - the paper slip a doctor writes; only a pharmacy can fill it
調剤薬局chozai yakkyokuDispensing pharmacy - where you take the shohosen
薬局yakkyokuPharmacy, the general term - look for it on the sign
薬剤師yakuzaishiPharmacist - the licensed person behind the counter
お薬手帳okusuri techoMedication notebook - logs everything you're dispensed

Keep the okusuri techo with you rather than treating it as paperwork - it's genuinely useful for catching interactions across different clinics, and a pharmacist will ask for it by name.

How to ask for a generic

One phrase, said or written down

Say jenerikku wa arimasu ka (ジェネリックはありますか) - "is there a generic?" - and most pharmacists will check without hesitation; substitution is common practice in Japan. If pronouncing it feels risky, write it down instead: ジェネリック医薬品でお願いします (jenerikku iyakuhin de onegaishimasu), "the generic version, please." For how generics actually work here - pricing, availability, what counts as equivalent - see generic drugs in Japan.

Allergies and common symptom words

Say what's wrong, and say what to avoid

To flag an allergy, state the substance and add arerugii ga arimasu (アレルギーがあります) - "I have an allergy to ___." For a drug allergy generally, rather than one specific substance, say 薬アレルギーがあります (kusuri arerugii ga arimasu), "I have a drug allergy," and let the pharmacist ask follow-up questions rather than trying to explain the reaction yourself. Pair that with a symptom word so they know what you're actually there for.

JapaneseRomajiMeaning
netsuFever
sekiCough
頭痛zutsuHeadache
のどが痛いnodo ga itaiSore throat
鼻水hanamizuRunny nose
吐き気hakikeNausea
下痢geriDiarrhea
お腹が痛いonaka ga itaiStomachache
These words point, they don't diagnose.Use them to get the pharmacist started, not to self-diagnose - for anything beyond a routine OTC symptom, or before combining medications, ask the pharmacist directly or see a doctor.

If you're picking something up over the counter rather than filling a shohosen, buying OTC medicine in Japan covers how the risk classes and counter process work.

How to use these phrases at the counter

A simple sequence for a routine pharmacy visit
  1. Hand over the shohosen, if you have one.

    You don't need to say anything - the pharmacist reads it directly.

  2. State any allergy before they start filling it.

    Say ○○ arerugii ga arimasu for a specific substance, or 薬アレルギーがあります if it's medication generally.

  3. Ask about a generic if cost matters to you.

    jenerikku wa arimasu ka - most pharmacies substitute without issue.

  4. Use a symptom word if you're buying OTC instead.

    Point at the shelf and name the symptom - netsu, seki, zutsu - rather than trying to build a full sentence.

  5. If the exchange stalls, ask for English or call for help.

    eigo o hanasemasu ka (英語を話せますか), "do you speak English?" - or check the pharmacy finder for one with verified English support before you go.

None of this replaces real interpretation for anything complicated. The health guide covers how prescribing and dispensing actually work if you want the fuller system behind these words, and the moving to Japan guide covers insurance and registration if you're setting up healthcare from scratch. If a pharmacy tells you something is out of stock rather than misunderstanding your Japanese, see medicine shortages in Japan for what's actually happening industry-wide.

Frequently asked questions

Quick answers to the questions people actually search

How do you ask for medicine in Japanese at a pharmacy?

Point to what you need and add ください (kudasai), "please" - kore o kudasai means "this one, please." Pair a symptom word like (netsu, fever) or (seki, cough) with kudasai, or ask jenerikku wa arimasu ka if you want the generic version. Most drugstore staff are used to pointing and simple phrases, so full sentences aren't necessary.

What is "prescription" in Japanese for pharmacy?

Prescription in Japanese is 処方箋 (shohosen) - the paper slip a doctor writes that only a dispensing pharmacy (調剤薬局, chozai yakkyoku) can fill. You hand it over without needing to say anything; the pharmacist reads it directly and asks any follow-up questions themselves.

How do I tell a Japanese pharmacist I have a drug allergy?

Say 薬アレルギーがあります (kusuri arerugii ga arimasu), "I have a drug allergy," or name the specific substance and add アレルギーがあります (arerugii ga arimasu). Say it before the pharmacist fills anything, not after - it's the one phrase worth memorizing exactly rather than pointing at.

How do I ask for a generic medicine in Japanese?

Ask ジェネリックはありますか (jenerikku wa arimasu ka), "is there a generic?" Generic substitution is a normal, expected question at a Japanese pharmacy. See generic drugs in Japan for how substitution and pricing actually work.

What if I don't know any Japanese pharmacy words at all?

Ask 英語を話せますか (eigo o hanasemasu ka), "do you speak English?" - or skip the guesswork with the pharmacy finder, which lets you filter for verified English support before you go. For anything more complex than a routine visit, Tokyo's Himawari line (03-5285-8181, daily 9:00-20:00) offers phone interpretation in English and several other languages.

Find a pharmacy that can actually help

Search 1,118 verified pharmacies across central Tokyo — filter by opening hours and language support before you have a prescription in hand.